Customer Care Plans

Benefits 20-Point
Annual Service
Warranty Standard
Embers
Multiple
Unit Discount
Parts &
Accessories
Discount
Preferred
Response Time
Light & Leave
Diamond
$299.99
Included 1 Year Parts and Labor Complete Platinum Bright Included $15.00
Per Unit
20% Same Day** 1 Free
Platinum
$229.99
Included 1 Year* Labor Standard Included $10.00
Per Unit
15% Next Day** 1 at Half Price
Gold
$199.99
Included        

H200 HamptonMulti-sided units add $39/each
Service work must be done between May 1st and Labor Day
It is the customers responsibility to call and schedule this service appointment.

Discount on parts and accessories will be off current Flat Rate Pricing.
Preferred response time excludes weekends and holidays. All units must be scheduled and serviced same day.
*Warranty (excludes glass, heat exchanger, venting, trim and finish)
**Call received by 10:00 a.m.


"Technician was so polite and gave me excellent service." - K. Boehl