Preferred Customer Care Plans
| Benefits | 20-Point Annual Service |
Warranty | Standard Embers |
Multiple Unit Discount |
Parts & Accessories Discount |
Preferred Response Time |
Light & Leave |
| Diamond $289 |
Included | 1 Year Parts and Labor Complete | Platinum Bright Included | $15.00 Per Unit |
20% | Same Day** | 1 Free |
| Platinum $219 |
Included | 1 Year* Labor | Standard Included | $10.00 Per Unit |
15% | Next Day** | 1 at Half Price |
| Gold $169 |
Included | 30 Days* |
Multi-sided units add $39/each
Service work must be done between May 1st and Labor Day
It is the customers responsibility to call and schedule this service appointment.
Discount on parts and accessories will be off current Flat Rate Pricing.
Preferred response time excludes weekends and holidays. All units must be scheduled and serviced same day.
*Warranty (excludes glass, heat exchanger, venting, trim and finish)
**Call received by 10:00 a.m.
"Technician was so polite and gave me excellent service." - K. Boehl
For information about how you can be a FLAME-TECH® franchisee, please click here. Franchises are available now!
